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Support's Medicine
Stretching Your Support Experience!

10 Ways to Refresh Yourself When the Job is Rough

December 2, 2020
Are you burning out, is your job demanding too much, or is your life (Not work) hitting a rough patch. Here are 10 things to...

Gap in Judgement: Stop Asking People Why They Have Gaps

December 1, 2020
“He took a 9 month sabbatical to play computer games before looking for work again… I think we should pass” Me… 🙁 I don’t know...

Simple and Sane Rules for Great Business

November 30, 2020
We need to re-think the rules of business (Big and Small). Here are 10 rules for you to try out....

The 5 People You Meet in Great Teams

November 29, 2020
A short list of key personalities that provide the framework and foundation for top tier teams....

Next Time: Please Offer More Updates, Distract me Less!

July 10, 2020
When is an email, not an email? When someone called a meeting… Business authors from all ages have used some variant of the phrase “Never...

Your Management Style: Easy or Effortless

April 28, 2020
Being a good boss is easy. Being a bad boss is effortless.. We've all had enough jobs with enough managers to see more than our fair...

Posts pagination

1 2 3 4
  • Protecting the Integrity of Customer Retention Metrics
  • My Wife Made Me Better at Customer Support. And Better as a Leader.
  • The Value of Pronouns – Clearing the Way
  • Give Trust Under Pressure, and Empathy When in Doubt
  • The Importance of Being Myself: Why Titles Don’t Make the Employee

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